Privacy Policy — BJ Baji App

01 Introduction

BJ Baji App ("we", "us", "the Platform") is committed to protecting the personal information of everyone who uses the platform. This Privacy Policy applies to all players based in Pakistan who access BJ Baji App through the website at bjbajiapp.pro or through the official Android app.

This policy describes the categories of personal data we collect, the purposes for which that data is used, the circumstances under which it may be shared, and the rights available to you regarding your own data. Please read this policy carefully. If you have questions about any part of it, contact our support team through your account or at the email address listed at the end of this page.

This Privacy Policy should be read alongside the Terms and Conditions and the Responsible Gaming policy, both of which form part of the overall agreement between you and BJ Baji App.

02 Data We Collect

BJ Baji App collects personal information in the following categories:

We do not collect your full payment account credentials (such as your JazzCash PIN or bank login details). Payment authentication is handled directly by your payment provider.

03 How We Use Your Data

BJ Baji App uses the personal data we collect for the following purposes:

• Account management: Creating and managing your BJ Baji App account, verifying your identity, processing your login and keeping your account secure.
• Payment processing: Verifying that your name matches your PKR payment account (JazzCash, Easypaisa, Raast or bank) and processing deposit and withdrawal transactions.
• Platform operation: Delivering Casino, Live Casino, Sports Betting (Cricket, PSL, T20, Football, Esports), Fish Games and App features that you access on BJ Baji App.
• Customer support: Responding to queries, resolving account issues and handling complaints raised through the BJ Baji App support team.
• Responsible gaming: Monitoring gaming behaviour to identify patterns that may indicate problem gaming and enforcing deposit limits, self-exclusion or session reminders where requested.
• Fraud prevention and security: Detecting and preventing fraudulent activity, bonus abuse, multi-accounting and any other conduct that violates the Terms and Conditions.
• Platform improvement: Analysing usage data in aggregate to improve the performance, features and user experience of the BJ Baji App platform and app.
• Communications: Sending transactional notifications related to your account (deposits confirmed, withdrawals processed, security alerts). Promotional communications are only sent where you have not opted out.

04 Payment Data & PKR Transactions

All deposits and withdrawals on BJ Baji App are processed in Pakistani Rupees (PKR) through the following payment channels: JazzCash, Easypaisa, Raast, Bank Transfer, mobile wallets and cards. The following points explain how payment data is handled:

• What BJ Baji App stores: We retain the transaction reference number, the PKR amount, the date and time, and the name on the payment account used. This is necessary to process your transactions, resolve disputes and comply with record-keeping requirements.
• What we do not store: We do not store your JazzCash PIN, Easypaisa password, bank account login credentials or full card numbers. Payment authentication is performed on the payment provider's own secure systems.
• Name matching: Your BJ Baji App account name is compared against the name on your payment account as part of the verification process. This comparison is necessary to prevent fraud and to ensure withdrawals are sent to the correct person.
• Third-party payment processors: When you make a PKR transaction, your payment provider (JazzCash, Easypaisa, your bank or another provider) processes the transaction under their own privacy policy and security standards. BJ Baji App is not responsible for data handling by third-party payment providers.

05 Data Sharing

BJ Baji App does not sell or rent your personal data to any third party. Data may be shared in the following limited circumstances:

• Payment providers: Transaction data is shared with JazzCash, Easypaisa, Raast, banks and other payment processors as necessary to complete deposits and withdrawals.
• Game providers: Where third-party game providers (Casino, Live Casino, Fish Games) deliver game content, they may receive a session token or player identifier to manage your gaming session. They do not receive your full registration or payment data.
• Fraud and compliance: In cases of suspected fraud, money laundering or other illegal activity, BJ Baji App may share relevant account and transaction data with appropriate authorities as required under applicable law.
• Service providers: Technical service providers (such as platform hosting and security services) who operate under data processing agreements with BJ Baji App may have access to account data to the extent necessary to deliver those services.
• Business transfers: In the event of a merger, acquisition or sale of BJ Baji App assets, player data may be transferred to the acquiring entity subject to the same privacy commitments described in this policy.

06 Cookies & Tracking Technologies

BJ Baji App uses cookies and similar tracking technologies to keep the platform functioning correctly and to understand how it is being used. The following types of cookies may be set when you visit bjbajiapp.pro or use the app:

• Essential cookies: Required for the platform to operate — including keeping you logged in during a session and remembering your language and currency preferences. These cannot be disabled without affecting platform functionality.
• Analytics cookies: Used to collect aggregate data on which pages and features are used most frequently. This helps us understand how players use BJ Baji App and where we can improve the experience. Analytics data is not linked to your personal identity.
• Security cookies: Help detect unusual or suspicious login behaviour, such as access from a new device or location, and trigger additional verification steps to protect your account.

Most browsers allow you to control cookie settings through the browser preferences menu. Disabling essential cookies may affect your ability to log in or use certain features of BJ Baji App.

07 Data Security

BJ Baji App takes the security of your personal data seriously. The following technical and organisational measures are in place to protect your information:

• Encrypted transmission: All data transmitted between your browser or app and BJ Baji App servers is encrypted using HTTPS/TLS to prevent interception.
• Access controls: Access to personal data within BJ Baji App is restricted to staff and systems that need it to carry out their specific function. Access is logged and reviewed periodically.
• Password security: Account passwords are stored in hashed form — they are never stored or transmitted as plain text. BJ Baji App support staff cannot retrieve your password; only a reset is possible.
• Verification document security: Identity documents submitted for account verification are stored securely and accessed only for verification purposes. They are not shared beyond what is required for that process.

While BJ Baji App implements reasonable security measures, no platform can guarantee absolute security against all possible threats. You are responsible for keeping your own login credentials private and for logging out of shared devices after use.

08 Data Retention Periods

BJ Baji App retains personal data for as long as is necessary for the purposes described in this policy, or as required to meet legal and operational obligations. In general:

• Active account data: Retained for the duration of your active BJ Baji App account plus a reasonable period after account closure to resolve any outstanding matters.
• Transaction records: PKR deposit and withdrawal records are retained for a minimum period necessary to comply with applicable financial record-keeping requirements.
• Verification documents: Identity documents are retained for the period required for compliance with applicable verification and anti-fraud obligations, after which they are securely deleted.
• Support communications: Records of support interactions are retained for a reasonable period to assist with any follow-up queries or escalations.

When personal data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to any individual player.

09 Your Data Rights

As a BJ Baji App player, you have the following rights regarding the personal data we hold about you. To exercise any of these rights, contact the BJ Baji App support team through your account.

BJ Baji App will respond to data rights requests within a reasonable period. We may need to verify your identity before acting on any request to ensure that data is only disclosed or modified at the instruction of the account holder.

10 Minors & Under-18 Protection

BJ Baji App is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is performed as part of the account registration and withdrawal process specifically to prevent minors from accessing the platform.

If BJ Baji App becomes aware that an account has been registered by or is being used by a person under 18, the account will be closed immediately, any balance will be voided and the associated personal data will be handled in accordance with applicable legal requirements.

If you believe that a minor has registered an account on BJ Baji App, please contact the support team immediately so the account can be reviewed and closed.

11 Changes to This Privacy Policy

BJ Baji App may update this Privacy Policy from time to time to reflect changes in the platform, payment methods, applicable practices or legal requirements. When the policy is updated, the "Last updated" date at the top of this page will be revised accordingly.

For significant changes that affect how your data is used, we may provide a notice within the platform or to your registered email address. We encourage you to review this policy periodically so you are always aware of how your information is being handled.

Continued use of BJ Baji App after a Privacy Policy update constitutes your acceptance of the revised policy. If you do not agree with the updated policy, you should stop using the platform and may request account closure by contacting support.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise a data right, or need to report a privacy concern related to your BJ Baji App account, please contact the support team through your account dashboard or at the details below:

For responsible gaming-related requests including self-exclusion and deposit limits, please visit the Responsible Gaming page. For account and terms queries, refer to the Terms and Conditions.